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Elite of Lexus Award

Thompson Lexus Doylestown's 27-Time Elite of Lexus Recipient

Since its inception in 1989, Thompson Lexus Doylestown has been a beacon of excellence in providing an unparalleled customer experience. Their remarkable achievement of winning Elite of Lexus 27 times underscores their commitment to customer care in both sales and service.

Elite of Lexus is an annual recognition reserved for dealerships that consistently surpass stringent performance and quality criteria. These criteria encompass sales retention, year-over-year improvement, and, most crucially, customer satisfaction.

At Thompson Lexus Doylestown, customer satisfaction is their way of doing business. Their unwavering dedication to top-notch service and personalized attention to customers' needs sets them apart in the industry. Building lasting relationships is key to their success, ensuring clients return to become part of the Thompson Lexus family.

Year after year, Thompson Lexus Doylestown continues to demonstrate remarkable growth and improvement, a testament to the team’s unwavering commitment to excellence. Their pursuit of perfection in every interaction strengthens their reputation.

Receiving Elite of Lexus for 27 years is a shining example of Thompson Lexus Doylestown's dedication to exceptional customer care and setting industry standards.

Elite of Lexus Award Trophy

Elite of Lexus Award Criteria

Earning the coveted Elite of Lexus Award requires a multi-faceted approach to customer care. Only the top-tier of dealers across the nation are selected based on a variety of performance and quality metrics outlined by Lexus, including

New and Used Sales Teams:

  • Meeting New and L/Certified Sales Volume Targets
  • Achieving Lexus Sales Retention Benchmarks

Service and Parts Teams:

  • Meeting Service Repair Order Volume Targets
  • Having a Dedicated Lexus Diagnostic Specialist (DS) Technician
  • Achieving Lexus Service Retention Benchmarks

Other Criteria:

  • Client Overall Satisfaction (“OSAT”) Survey
  • Dealership Facility Standards (Ensures that our clients are in an environment that’s as luxurious as possible.)

Thompson Lexus Doylestown 40.327812, -75.13208.